Return & Exchange Policy

  • Defective Products:

    • If you received a defective product, let us know within 24 hours of purchase and we will come right back out to exchange it at zero cost to you.

    • If we are notified of a defective product more than 24 hours and no later than 30 days after purchase, we’re still happy to exchange it, but ask that you place a new order.

    • All defective products must be replaced with same brand/type of product.

  • Non-Defective Products:

    • If you ordered the wrong thing or have decided you don’t want a product you ordered, no problem! Let us know within 24 hours and no later than 30 days of purchase and we will gladly exchange it upon your next order with us.

    • Product must be in new condition, no broken seals.

All returns are subject to review and approval by Organic Kind Delivery.

Organic Kind reserves the right to refuse service due to behavior deemed detrimental to our staff.